SERVICE-REPAIRS-COMPLETE RESTORATIONS:

Click below to send money/make payment for repairs

WHAT IS INCLUDED IN A SERVICE:

Service on mechanical watches (wrist, pocket and pendant watches) includes taking the watch apart completely, cleaning every part individually by hand, in ultrasonic cleaning machine, or both, oiling & greasing it, testing it on a timing machine and testing it manually and adjusting and regulating it to achieve the best time accuracy possible, lightly polishing and cleaning the case, band (if metal) and crystal (if plastic) and light cleaning of the dial and hands. Cases and bands are lightly polished and cleaned as not to remove any of the original plating. The hands and dial are cleaned as much as possible without removing any of the original finish. Plastic crystals are polished as much as possible and in most cases all scratches are removed. Glass crystals are only cleaned (scratches cannot be removed from glass crystals…the products out there claiming they can in reality do not work).

*Parts not included. Additional charges apply if rust present on movement or if the case and band need deeper buffing or repair.

*Quartz, electronic or electric watches include new battery

*There are minor differences in service of a watch to a clock, mechanical to a battery operated but the general idea is the same.

Please pack all items well enough to withstand normal handling. It's always best to insure the item to the exact value of what it is worth to you (take and save a picture of what you are enclosing in case you need to file an insurance claim). Please include your correct return address and a contact number or email address where we can reach you with the estimate. When possible please describe what type of service you would like otherwise we will give you a complete estimate on the work that needs to be done as we see accordingly. Work is accepted from anywhere in the world.

If the item/s is/are okay to do after the estimate is given we start the as soon as possible.

If you decline to do the work we will send the item/s back to you. We will pay for the return shipping. If you are a first time customer and you decide to accept the work to be done payment is expected before the item is returned. Repeat customers may pay when work is returned. In both cases the customer is expected to pay for the return shipping costs as well along with the cost of the work (shipping costs are quoted along with the estimates and based on current USPS, UPS or FEDEX shipping rates for regular insured mail plus a small handling fee).

The following shipping address is to be used for any work through the mail:

Paul's Watch & Clock Repair
2941 Fulton Ave Suite A
Sacramento, CA., 95821
U.S.A.

To begin a service/repair request, please get a tracking # from your shipping carrier at the time of shipment. Then open a Service Request ticket and provide the tracking # along with instructions on what you would like serviced/repaired.

  -> Click Here for the service request page.

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ESTIMATES & TURNAROUND TIME:

For walk-in customers: Free estimates are given on the spot. In very rare cases we ask that customers drop off the watch and receive a call-back with an estimate within 24 hours. Our turnaround time is 10 days or less on major repairs. Refinishing dials and/or replating cases normally take around 14 days or more. Batteries are done on the spot in minutes.

For customers who mail watches in: Free estimates are given usually within 72 hours mainly via email, occasionally via telephone and rarely via letter. Our goal is to respond within 24 hours of receiving the watch. Our turnaround time is 2-4 weeks or more even for dial restorations and case replating.

Our goal is to be as fast as possible and not to keep any customers waiting. On an ongoing basis we invest and stock parts for all watch models and normally if we do not have the part or know that the part will be impossible to find we will tell you upfront that we will not be able to repair the watch.

Please always allow a reasonable amount of time for a timepiece to be repaired. We are a very high volume repair shop and like to do the best possible job on every timepiece and for every customer without cutting any corners. While repairs are constantly coming in sometimes we do get unexpected business. Also please keep in mind that with different watches and different repairs there are different tests and different time frames for which a certain test needs to be performed. Depending on the specific timepiece, just testing alone after completed repairs takes from just a few minutes (water pressure test) up to 7-10 days (testing performance of automatic watches, watches which were factory adjusted in different positions, and chronometer watches).

In general we work on a first come first serve basis and at certain times we are able to accommodate last minute requests for faster service.

To begin a service/repair request, please get a tracking # from your shipping carrier at the time of shipment.

Then open a Service Request ticket and provide the tracking # along with instructions on what you would like serviced/repaired.  -> Click Here for the service request page

MENU OF PRICES:

The following are some of the prices and not a complete list. Use this as a reference and to get a basic idea of what we charge. Since there are many types and kinds of watches our actual estimate might be lower or higher than what is listed below. We do give discounts, for repeat customers or for customers with larger work orders or for seniors but it is solely at our discretion. Most repairs come with six to 12 months warranty. Parts might be extra if not specified below. No tax is charged on labor. We have a very large quantity of parts in stock, probably one of the largest in our area. Weather we receive jobs from walk-ins or through the mail the watches are done on a first come first serve basis. Download and print out our pricelist as a reference or check out the list below:

Download our Brochure/Price List

CRYSTALS:

SERVICE:

OTHER:

CRYSTALS:

Plastic for men's or women's wrist or pocket watches (instaled): $25

Glass for men's or women's wrist or pocket watches (instaled): $35

Plastic tension ring crystals for waterproof watches (instaled): $35

Bulova Accutron Space view (instaled): $65

Plastic for Rolex and other high grade watches with or without magnifying loupe (instaled): $55

Sapphire crystals for Rolex (instaled): $175

Other brand signed crystals such as Omega (instaled): $55 & up

*some signed crystals such as for Wyler are less

Plastic for men's or women's wrist or pocket watches
w/tension ring, calendar magnifier, fancy, diamond cut, extra thick or custom made -$35

Glass for men's or women's wrist or pocket watches

w/calendar magnifier, fancy, bulls eye, extra thick or custom made -$45 & up

SERVICE:

SERVICE COSTS:

Wristwatches: Average/high grade

Mechanical manual wind -$55/150

Mechanical manual wind w/date -$65/175

Mechanical manual wind w/day/date -$75/200

Mechanical automatic wind -$65/225

Mechanical automatic wind w/d -$75/250

Mechanical automatic wind w/d/d -$85/275

*No other complications

Mechanical manual wind 1 register chronograph/chronostop -$125/250

Mechanical manual wind 2 register chronograph -$150/275

Mechanical manual wind 3 register chronograph -$175/300

Mechanical manual wind power reserve indicator -$85/275

Mechanical manual wind alarm -$85/275

Mechanical manual wind direct read (jump hour) -$85/275

Mechanical manual wind repeater -$400

*Additional charges apply for d, d/d, or if auto wind as follow: $10-$20-$10/$25-$50-$75

Mechanical manual wind triple date -$85/300

Mechanical manual wind triple date moon phase -$125/350

*Additional charges apply if auto wind as follow: -$10/$75

Pocket watches (pendant watches qualify):

Mechanical manual wind -$65/75

Mechanical wind indicator -$95/$275

Mechanical manual wind repeaters -$400

*No other complications

*American pocket watches of more than 17j qualify under high grade

Other watches:

Mechanical manual wind stopwatch -$75

Quartz watches -$55/75

Electronic watch -$85

Electric watch -$85

*Additional charge $10-$20 for d or d/d

*Other complications on quartz watches cost more

*Battery included

These watches are per/estimate only:

Any cylinder/fusee or other non lever escapement, pin setting, or split seconds chronograph wrist or pocket watches.

Clocks:

Small table clock -$65

Small table alarm clock -$75

Wall or mantle clock w/o chimes -$65

Wall or mantle clock w/chimes -$75

Small Cuckoo clock (1 day) -$65

Large Cuckoo clock (8 day) -$75

*Additional charge for musical

Large Grandmother/Grandfather clock -$125

*Additional $50 fee for p/up & delivery

OTHER:

BATTERIES Average/high grade

For Eco drive watches -$15

For Kinetic watches -$10

Regular or Lithium for any grade wristwatch or car key (ea.) -$5

*Including electronic or electric watches

-Any watch or car key battery includes installation and setting of the time/date and other functions and oiling the watch if applicable (regular or lithium). This service is done on the spot in a matter of seconds or minutes for multiple watches. Most watches (Timex-Omega-Tag-Seiko-Citizen, etc) the price is the same

CROWNS

For men's or women's pocket watches -$35

Engraved, sapphire, onyx crowns and chronograph pushers -$35-$60

Generic for men's or women's wristwatches -$25

Signed for men's or women's wristwatches -$45 & up

*some signed crowns such as for Elgin are less

*crowns are more if screw in type

DIAL RESTORATION

Wristwatches or pocket watches, men's or women's -$75-$200

CASE REPLATING

Wristwatches or pocket watches men's or women's -$100

*1 Micron plating, additional costs more

HANDS

Refinish old hands (clean/new luminous). One, two or three -$15/25/30

Replace wristwatch or pocket watch hands -$10(ea.)

*gold hands or other fancy hands cost more

OTHER

New sleeves for wristwatches or pocket watches -$25/35

New mainspring -$35-45/65-75

New balance staff -$45/75

Tighten or replace canon pinion -$35

Pressure test -$25

Retest -$10

Repair bent hairsprings -$25 and up

Gasket for crown or case back-ea. (usually incl. w/service) -$5

Polish plastic crystal & remove scratches (usually incl. w/service) -$5/10

Buff, polish & clean case & band (usually polish & clean incl. w/service) -$25/75-125

Stem for wrist or pocket watches (installed) -$15-25/$50　

Repairing broken hinges, case covers, cases, lugs, etc: Per estimate only-We can do almost anything with most metals, gold, stainless, nickel, etc. We use only the very best and most experienced jewelers which we have done business with for over 22 years.

Think of how you would feel having a broken lug replaced on your high grade watch for approximately $100. We can do it. Or we can also do conversions such as changing a gold watch with a one piece integrated case and band (which don't fit on just any wrist size) into a watch with a case with lugs for which any band can be placed unto it while at the same time turning the old band into a band that can have pin bars inserted in case you ever want it back on the watch again.

For replating a case or refinishing a dial I cannot say that you will not find cheaper because you may, but for the results and work we do you will not go wrong choosing us. We use outside services for dial refinishing and case replating but there is work involved. The key to a great replating job is proper preparation (which we do ourselves-buffing, polishing, stripping and cleaning). It is not as easy as one may think to remove movements out of a case and dials from movements. There is a before and after risk involved and there is an after testing that is involved. Like regulating a watch, a novice watch repairman or even a collector might think or say that the task is easy.

A real watchmaker knows the proper work involved if you want to do the work right (No wonder complete books were written on just regulating a watch-and people think its just moving the index back and forth from "f" to "s". But just consider the harm that can be done when not choosing the right watchmaker to do the complete job…such as: scratching or breaking parts, case, hands, magnetizing movement, adding lint and tiny particles to the movement which will require servicing to get those out, losing screws, and much more.

Our dial refinishers and case replating companies have been carefully sought out after years and years of trial and errors with others.

 

 

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